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WordPress technical support services options

Regular WordPress support
Regular support

We allocate a team and a certain number of hours each month especially for your project. This may apply to both technical and content updates.

Project-by-project WordPress support
Project-by-project

No regularity, we act on request, but the threshold for entering tasks for the team is always higher.

Why Choose WPWP?

WPWP is a team of experienced developers, QA engineers and project managers who create fast, scalable WordPress websites and WooCommerce online stores.

We develop everything — from corporate pages to complex eCommerce solutions. We take on the full cycle of work: creation from scratch, technical improvements, optimization and support.

We work according to the WordPress Codex standards, build flexible architecture and implement SEO at the development stage.

200+
Business websites
& online stores developed
100+
Complex integrations completed
90+
Compatibility and load speed issues fixed
40+
eCommerce platforms scaled
100
Custom plugins created
A desire to create great products
200+
Business websites
& online stores developed
100+
Complex integrations completed
90+
Compatibility and load speed issues fixed
40+
eCommerce platforms scaled
100
Custom plugins created
A desire to create great products

Support and improvement. Services

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Analysis and audit

We can always start with your wish list, but sooner or later we need to audit to make sure we are building a skyscraper on a quality foundation. Perfectly, our technical audit should be supplemented by audits of SEO and UI/UX specialists.

Minor refinements for the site

We carry out any technical improvements to the site —  from the WordPress bug fixing and SEO edits to the edits related to increasing conversion.

Development backlog and prioritization

If as a result of all audits we receive a very large amount of work, we`ll help you prioritize tasks, arrange them in such a way that at the time of improvement and implementation of something new the performance and functionality of the site will not suffer. This approach will help to effectively organize your work and systematically move forward.

Posting of complex content

We implement the posting of complex and atypical content. We have a developer, not a content specialist for this. After all, the transfer of content often involves changes in the structure and, as a result, it becomes necessary to edit the HTML code.

All pages are checked by our Quality Assurance (QA) specialists, they create a table with a detailed record of all pages and possible comments.

Updates and security

Updating versions of PHP, WordPress, plugins. WordPress and most plugins are open source products that regularly find issues, and those issues are through updates. We provide professional WordPress assistance. Firstly, we analyze from which version to which you need to upgrade and what risks it has. Secondly, we use a test server to make sure everything works as it should. Thirdly, we can offer to do this on a regular basis, and in this case the risks of hacking and placing malicious software on it are significantly reduced.

Therefore, it is cheaper to order the best WordPress support services, regularly update your site and spend a little time on it, than to ask for help in updating from a super ancient version to a current one and update the entire site. Sooner or later, you will have to do it anyway.

Safety. We help configure security tools: Wordfence (protects against hacking the admin panel), anti-spam filters, setting up the server in terms of security, curing the site from viruses.

Portfolio

clothes 1 1 foto
clothes 2 foto
ACORN: a Women’s Clothing Online Store Development Based on WooCommerce

Online Store Clothes

WooCommerce
Online Store

Clothes online store development

WordPress developers created an eCommerce store with custom features and design. Social networks implementation, useful functions, attractive visuals and more in this case study.

Alufix, WordPress website case
Alufix

Factory, Production

Multilingual
Tech Redesign

WordPress website update and improvements

Existing website updates and functionality improvements. We have created a new technical design for Main, Location, Contact form, Thank you pages. Also we have implemented multilingualism. WordPress website with custom features and convenient design.

Custom services eCommerce project image
Visual Flow

Data Science, Consulting

Website development from scratch
Optimization

Elaborate website development from scratch

Development from scratch of a large high-quality website for Data Science services and consulting. The website features animation and elaborate functionality. We also provided page speed optimization and implemented SEO principles.

Pelican Containers case
Pelican Containers

Shipping, Sales

Filters
Convenient catalog

WordPress Website Extension

Website development for a supplier of new and used shipping containers for sale and delivery. We have developed a convenient product search system by introducing various filters. Except for this, we implemented a user guide. Website with a high loading speed and security.

Movember case
Movember

Website for a popular annual event

Multilingual website

Custom WordPress Development

High-quality website for an annual event. We created a cross-language web page with search filters, ability to share a user card and other features. We embedded different features and didn’t forget about page speed optimization, SEO principles, other vital moments.

Force31
Force31

Charity Website

Payment Systems Integration
Online Counter Implementation

WordPress Website Development from Scratch

WordPress website development on a volunteer basis for a charity company. We have integrated several payment systems for users’ donations, online counter, and created a partnership page. As a result, a customer got a convenient and fast website with cool features absolutely free.

All cases

Testimonials

James Kent, testimonials
James Kent

WeAreWhyltd (UK)

Founder & Creative Director of Why, London

“WPWP.bz have provided us with ongoing support for over 2 years on many web projects. The projects have ranged from marketing websites through to complex developments built from the ground up. Over the course of our working…”

icon for testimonials
Alex

Pelican Containers (Philippines)

“My project needed a separate approach, as the successful performance of the site required a lot of major revisions, the team made efforts, suggested several options out of the situation, and successfully implemented them. Thank you for your work!”

Dmitry Naumenko, testimonials
Dmitry Naumenko

Parroty (Latvia)

Co-Founder & CCO

“Our team needed to quickly and accurately launch our project. The wpwp.bz team made it happen and helped us implement everything in time.”

icon for testimonials
Gray Clark

Task Force 31 (UK)

Founder

“We are extremely pleased with the services rendered for our website. Communication was swift and efficient. All of our needs were met in a timely manner and the tasks were completed exactly they way we wanted. Very happy with all of our results”

Yanna Berman Erez, testimonials
Yanna Berman Erez

Urban Mamaz (Israel)

Founder and CEO

“I worked with WPWP team on a few web development and redesign projects and they have provided an ongoing support for over a year now. As someone that has worked with many…”

Photo of Denis Golubovskiy, testimonials
Denis Golubovskiy

Stape (UA, US, EST)

Founder

I am delighted to write a review about the excellent cooperation with the developers at WPWP.bz. Working with them was an absolute pleasure from start to finish. From the very beginning of the project, the communication was excellent, and they were extremely responsive to all of our needs and requests.

Alex Burak, testimonials
Alex Burak

VisualFlow, IBA Group (CZ)

Project Manager

“The team has fast and clear communication, therefore all tasks and deadlines were fulfilled. And also the whole team has a professional view of the processes. Thank you for your help!”

All Testimonials

FAQ

What types of support services do you offer for WordPress/WooCommerce sites?

We offer a range of support services for WordPress/WooCommerce sites, including technical support, security updates, plugin updates, theme updates, backups, and more. Our team is dedicated to ensuring the ongoing health and performance of your site, and we’ll work with you to customize a support package that meets your specific needs.

Do you offer 24/7 support or emergency support services?

In addition to WordPress speed optimization services, we offer emergency support services to our clients. We understand that issues can arise at any time, so we provide support 24/7 for urgent matters. Our team is always available to help resolve any critical issues that may impact your site’s functionality and security.

How do you handle security issues and site vulnerabilities?

We take security very seriously and employ various measures to protect your site. This includes regular updates to the WordPress/WooCommerce core and all plugins and themes, implementing security plugins and firewalls, and performing regular security scans and backups. In the event of any security issues or vulnerabilities, we take immediate action to resolve the issue and prevent further damage.

How do you handle communication and collaboration with clients during the support process?

We prioritize open and transparent communication with our clients during the support process. We have various methods of communication available, such as email, phone, and chat, and we work with our clients to determine the best method for their needs. We also use project management tools to keep our clients informed of progress and ensure that everyone is on the same page.

Contact

Contact us and let's do something cool
[email protected]

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