WordPress technical support services options
We allocate a team and a certain number of hours each month especially for your project. This may apply to both technical and content updates.
No regularity, we act on request, but the threshold for entering tasks for the team is always higher.
Case studies
Website for a popular annual event
Custom WordPress Development
High-quality website for an annual event. We created a cross-language web page with search filters, ability to share a user card and other features. We embedded different features and didn’t forget about page speed optimization, SEO principles, other vital moments.
Manufacturer, Seller
Professional Testing
On this project we used automatic tests. Thanks to this, we were able to quickly find problem areas, bugs and troubleshoot problems. Learn more about our approach to this method!
Company organizes exciting trips
Website development from scratch
WordPress website development from scratch for a company organizes exciting trips on the best cars. We have implemented two headers’ types, different banners, and custom scrolls. As a result, the customer got a beautiful, attractive, fast and convenient website.
Disinsection, Pests
Corporate website development
Interactive features, animations, optimization at the development stage and much more — in this project. Find out how our developers created a website for a company that destroys pests in houses.
Data Science, Consulting
Elaborate website development from scratch
Development from scratch of a large high-quality website for Data Science services and consulting. The website features animation and elaborate functionality. We also provided page speed optimization and implemented SEO principles.
Frequently asked questions
What types of support services do you offer for WordPress/WooCommerce sites?
We offer a range of support services for WordPress/WooCommerce sites, including technical support, security updates, plugin updates, theme updates, backups, and more. Our team is dedicated to ensuring the ongoing health and performance of your site, and we’ll work with you to customize a support package that meets your specific needs.
Do you offer 24/7 support or emergency support services?
In addition to WordPress speed optimization services, we offer emergency support services to our clients. We understand that issues can arise at any time, so we provide support 24/7 for urgent matters. Our team is always available to help resolve any critical issues that may impact your site’s functionality and security.
How do you handle security issues and site vulnerabilities?
We take security very seriously and employ various measures to protect your site. This includes regular updates to the WordPress/WooCommerce core and all plugins and themes, implementing security plugins and firewalls, and performing regular security scans and backups. In the event of any security issues or vulnerabilities, we take immediate action to resolve the issue and prevent further damage.
How do you handle communication and collaboration with clients during the support process?
We prioritize open and transparent communication with our clients during the support process. We have various methods of communication available, such as email, phone, and chat, and we work with our clients to determine the best method for their needs. We also use project management tools to keep our clients informed of progress and ensure that everyone is on the same page.