Two variants of support

Regular WordPress support
Regular support

We allocate a team and a certain number of hours each month especially for your project. This may apply to both technical and content updates.

Project-by-project WordPress support
Project-by-project

No regularity, we act on request, but the threshold for entering tasks for the team is always higher.

Who we are

We are a team of website developers with 3+ years of experience in all types of WordPress development solutions.

We are helping our clients to have a fast, scalable website: from enterprise business websites to online stores, from end-to-end development to support & optimization of an existing website. Our experience & expertise are the tools, WordPress codex, agile architecture & SEO are our principles.

25
Business websites & online stores developed
16
Complex integrations completed
32
Compatibility and load speed issues fixed
14
eCommerce platforms scaled
68
Custom plugins created

Support and improvement. Services

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Analysis and audit

We can always start with your wish list, but sooner or later we need to audit to make sure we are building a skyscraper on a quality foundation. Perfectly, our technical audit should be supplemented by audits of SEO and UI/UX specialists.

Minor refinements for the site

We carry out any technical improvements to the site: changes, edits related to increasing conversion, SEO edits, speed increase.

Development backlog and prioritization

If as a result of all audits we receive a very large amount of work, we`ll help you prioritize tasks, arrange them in such a way that at the time of improvement and implementation of something new the performance and functionality of the site will not suffer. This approach will help to effectively organize your work and systematically move forward.

Posting of complex content

We implement the posting of complex and atypical content. We have a developer, not a content specialist for this. After all, the transfer of content often involves changes in the structure and, as a result, it becomes necessary to edit the HTML code.

All pages are checked by our Quality Assurance (QA) specialists, they create a table with a detailed record of all pages and possible comments.

Updates and security

Updating versions of PHP, WordPress, plugins. WordPress and most plugins are open source products that regularly find issues, and those issues are through updates. We help you do it professionally. Firstly, we analyze from which version to which you need to upgrade and what risks it has. Secondly, we use a test server to make sure everything works as it should. Thirdly, we can offer to do this on a regular basis, and in this case the risks of hacking and placing malicious software on it are significantly reduced.

Therefore, it is cheaper to regularly update your site and spend a little time on it than to ask for help in upgrading from a super ancient version to the current one and update the entire site. Sooner or later it still has to be done.

Safety. We help configure security tools: Wordfence (protects against hacking the admin panel), anti-spam filters, setting up the server in terms of security, curing the site from viruses.

Case studies

Buzovskiy project: Custom Development
Buzovskiy project: Custom Development, mobile version of picture

Custom WordPress Website Development

WordPress website development with custom features. We have implemented a custom form calendar, integration with Google Sheets and other different features. We also provided for optimization in parallel with development.

Force31
Force31

Charity Website

WordPress Website Development from Scratch

WordPress website development on a volunteer basis for a charity company. We have integrated several payment systems for users’ donations, online counter, and created a partnership page. As a result, a customer got a convenient and fast website with cool features absolutely free.

Nail Polish Company's Wordpress improvements
Nail Polish Company's Wordpress improvements, mobile

Professional Store Optimization

Our WordPress development company fixed different problems and improved a WooCommerce store for nail polish manufacturer. Read about our approach and achieved results!

Optimization for a Veterinary Blog Based On WordPress
Optimization for a Veterinary Blog Based On WordPress

Professional WordPress Website Optimization

Before 15/100
After 71/100

Professional WordPress optimization for a Veterinary Blog. We enabled caching, used correct image sizes, implemented lazy loading and optimized the codebase. As a result, the customer got a fast WordPress site. 

Livepage case
Livepage

Growth Marketing Agency

Full technical partner

We started cooperation in December 2021 and have already managed to implement more than 12 projects. During the cooperation, our team performed various tasks — from the implementation of SEO edits to the development of custom sites from scratch with subsequent support.

Testimonials

Yanna Berman Erez, testimonials
Yanna Berman Erez

Urban Mamaz (Israel)

“I worked with WPWP team on a few web development and redesign projects and they have provided an ongoing support for over a year now. As someone that has worked with many…”

Dmitry Naumenko, testimonials
Dmitry Naumenko

Parroty (Latvia)

“Our team needed to quickly and accurately launch our project. The wpwp.bz team made it happen and helped us implement everything in time.”

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Gray Clark

Task Force 31 (UK)

“We are extremely pleased with the services rendered for our website. Communication was swift and efficient. All of our needs were met in a timely manner and the tasks were completed exactly they way we wanted. Very happy with all of our results”

James Kent, testimonials
James Kent

WeAreWhyltd (UK)

“WPWP.bz have provided us with ongoing support for over 2 years on many web projects. The projects have ranged from marketing websites through to complex developments built from the ground up. Over the course of our working…”

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Alex

Pelican Containers (Philippines)

“My project needed a separate approach, as the successful performance of the site required a lot of major revisions, the team made efforts, suggested several options out of the situation, and successfully implemented them. Thank you for your work!”

Frequently asked questions

What types of support services do you offer for WordPress/WooCommerce sites?

We offer a range of support services for WordPress/WooCommerce sites, including technical support, security updates, plugin updates, theme updates, backups, and more. Our team is dedicated to ensuring the ongoing health and performance of your site, and we’ll work with you to customize a support package that meets your specific needs.

Do you offer 24/7 support or emergency support services?

Yes, we offer emergency support services to our clients. We understand that issues can arise at any time, so we provide support 24/7 for urgent matters. Our team is always available to help resolve any critical issues that may impact your site’s functionality and security.

How do you handle security issues and site vulnerabilities?

We take security very seriously and employ various measures to protect your site. This includes regular updates to the WordPress/WooCommerce core and all plugins and themes, implementing security plugins and firewalls, and performing regular security scans and backups. In the event of any security issues or vulnerabilities, we take immediate action to resolve the issue and prevent further damage.

How do you handle communication and collaboration with clients during the support process?

We prioritize open and transparent communication with our clients during the support process. We have various methods of communication available, such as email, phone, and chat, and we work with our clients to determine the best method for their needs. We also use project management tools to keep our clients informed of progress and ensure that everyone is on the same page.

Contact
  • 1
    Write to us about your project
  • 2
    Get a professional assessment
  • 3
    Bring your project to life with our company